Privacy Policy

Privacy Policy
Last Updated: 08/01/2025

Northern Horizon LLC (“we,” “our,” or “us”), doing business as Mayena, respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.mayenafit.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including:

Web browser, IP address, time zone, and some cookies
Pages or products viewed, search terms, and how you interact with the Site

We refer to this as “Device Information.” We collect it using technologies such as:

Cookies
Log files
Web beacons, tags, and pixels (e.g., Meta Pixel, Google Analytics)

When you make a purchase or attempt to purchase, we collect:

Name
Billing and shipping address
Payment details (processed securely by Shopify Payments or third parties)
Email address and phone number

This is “Order Information.” When we say “Personal Information” in this Policy, we mean both Device and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your Personal Information to:

Fulfill and ship your orders
Process payments and provide invoices
Communicate with you (order updates, customer service)
Screen orders for fraud
Send marketing emails (if you opt-in)
Improve and optimize our Site (analytics and advertising)

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us run our business:

Shopify: Our online store platform
Payment processors: Shopify Payments, PayPal, etc.
Marketing services: Klaviyo, Google, Tiktok, Meta/Facebook (for email and ads)

We may also share your information to comply with applicable laws, respond to legal requests, or protect our rights.

4. BEHAVIORAL ADVERTISING

We use cookies and tracking tools to show you targeted ads. This may include:

Google Ads
Facebook/Instagram Ads

You can opt out of targeted advertising:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Opt-out tools: http://optout.networkadvertising.org

5. YOUR RIGHTS

If you are a U.S. resident:

You can access, correct, or delete your personal information by contacting us

If you are in the EU or UK (GDPR):

You have the right to access, correct, restrict, or erase your data
You can object to data processing and request data portability

To exercise any rights, contact us at support@mayenafit.com

6. DATA RETENTION

We retain Order Information for our records unless and until you ask us to delete it.

7. SECURITY

We follow industry best practices to protect your personal data. However, no method of transmission over the internet is 100% secure.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date.

9. CONTACT US

If you have questions or concerns, please contact:

Northern Horizon LLC
Email: support@mayenafit.com
Website: https://www.mayenafit.com